Privacy Policy
ABN: 77 010 015 345
Effective Date: 01/08/2026
1. Overview
We are committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following personal information:
- Name
- Email address
- Phone number
- Pickup/drop-off addresses
- Flight details
- Payment details (processed securely via Stripe)
- IP address and website usage data
3. How We Collect Information
Information is collected via:
- Website forms
- Booking systems
- Email and phone communication
- Cookies and analytics tools
4. Purpose of Collection
We collect personal information to:
- Process bookings and payments
- Provide transport services
- Communicate with customers
- Improve our website and services
- Meet legal and regulatory obligations
5. Payment Security
- Payments are processed via Stripe
- We do not store full credit card details
- Stripe manages payment security in accordance with industry standards (PCI-DSS)
6. Disclosure of Information
We may disclose information to:
- Payment providers (Stripe)
- Booking platforms (Bookeo)
- Service providers (IT, hosting)
- Government authorities where required by law
We do not sell personal information.
7. Data Storage & Security
We take reasonable steps to protect personal information from misuse, interference, loss, or unauthorised access.
8. Cookies & Website Tracking
Our website may use cookies and analytics tools to:
- Improve user experience
- Track website performance
- Understand customer behaviour
You may disable cookies in your browser settings.
9. Access & Correction
You may request access to or correction of your personal information by contacting us.
10. Complaints
If you believe your privacy has been breached, contact us first. If unresolved, you may contact the Office of the Australian Information Commissioner (OAIC).
11. Contact
Email: info@noosadirecttransfers.com.au
Website: www.noosadirecttransfers.com.au